Refund policy

Returns and replacements are accepted only in case of manufacturing defects or transit damage.


To be eligible for a return or replacement:
• The product must be unused and in original condition
• Original packaging, invoice, and accessories must be intact
• Return request must be raised within 48 hours of delivery


To start a return, you can contact us at vandanaaggarwal41@gmail.com. Please note that returns will need to be sent to the following address:

Return Address:
Kanha Electronics / Keshav Enterprises  
Khandwala Road, May Fare Apartments,  
Near Sadiora Jewellers, Amritsar – 143001  
Punjab, India


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vandanaaggarwal41@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
The following items are non-returnable:
• Products without original packaging or invoice
• Items damaged due to misuse or mishandling
• Installation-related issues handled by brand/service partner
• Clearance or special offer products (unless defective)

Exchanges
Exchanges are subject to product availability.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vandanaaggarwal41@gmail.com.Refunds will be processed only after inspection and approval.